The mission of Lebanon Utilities is to provide our community with reliable, economical and high quality services in a friendly and courteous manner.
The Lebanon Utilities’ mission — to provide the best possible customer service. Get the assistance you need from one of our three customer service representatives or the customer service manager.
Customer Service Contact Information
Hours: M T Th F 7:30 a.m – 4:30 p.m. W 9:30 a.m – 4:30 p.m.
Phone: (765) 482-5100
Email: firstname.lastname@example.org (non-emergency)
NEW CUSTOMER INFORMATION
Our office is located at 401 South Meridian St. in Lebanon Indiana. Our office hours are 7:30 a.m. to 4:30 p.m. Monday through Friday. We only do new service applications from 7:30 a.m. to 4:00 p.m..
To establish a new account for service, you must complete a New Service Application and provide a picture ID. Lebanon Utilities may verify your identity through a credit reporting agency and a deposit may be required to establish service. Deposits are based on your credit history. If you are renting or leasing you must provide a lease or a utility transfer form signed by the landlord. We must have a picture ID for everyone on the lease.
Please give us two working days for the new account to be set up.