Wastewater Department

The mission of Lebanon Utilities is to provide our community with reliable, economical and high quality services in a friendly and courteous manner.


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Lebanon Utilities owns and operates a wastewater collections system and treatment facility that processes sanitary waste for the City of Lebanon as well as the town of Ulen. The current wastewater facility has a design capacity of 5.0 million gallons per day (MGD) with a peak flow capacity of 15.0 MGD.

Lebanon Utilities Wastewater Department is dedicated to the collection and treatment of Lebanon’s wastewater. Through a series of advanced wastewater treatment processes, the Lebanon Utilities Wastewater Treatment Plant operates 365 days a year.

The wastewater treatment process can be broken down into a few simple key points:

  • Influent (incoming sewage water)
  • Physical Treatment (filtration of sewage from water)
  • Biological Treatment (oxidation and microorganisms remove waste that remains after filtration)
  • Effluent (treated water sent to chlorine contact tank or to filters)
  • Sludge Treatment (sludge contained and stored; later recycle as fertilizer)

In addition, the Lebanon Utilities Wastewater Department works to reduce infiltration and inflow from rain events. This work includes lining old mains and manholes or replacing them. In addition, a recent campaign has targeted Lebanon residents and businesses who have (improperly) connected their sump pumps or downspouts to the sanitary sewer.

To see the proper connections download this brochure or review this video.

To view the General Terms and Conditions of Service as they relate to wastewater, click here.

To view the Wastewater Non-Recurring Rates & Charges click here: Ordinance No. 2022-23

To view the Sewer Use Ordinance, click here: Ordinance 2017-06 Industrial Waste

To view the 2021 Industrial User Survey click here: 2021 Industrial User Survey


Wastewater FYI

Wastewater Projects

Wastewater Safety

Contact Wastewater

Contact the Lebanon Utilities Wastewater Department


For all customer service and billing related inquires visit the Customer Service Page.
For general wastewater inquiries fill out the form below. 

Wastewater Department Hours: 7 a.m. to 3:30 p.m. (Closed from noon to 1 p.m. for lunch)
Customer Service / Office Hours: 7:30 a.m. to 4:30 p.m.
Email: service1@lebanon-utilities.com (non-emergency)
Emergency Phone
: (765) 482-5100
Office Phone: (765) 482-8751

Wastewater Operations Manager: Ryan Ottinger

Current Customer

Inquiry Type

401 S. Meridian Street Lebanon, IN 46052

(765) 482-5100


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