Phone Scam Alert 6/17/19

We have had several customers contacted (6/17/2019) by a Lebanon Utilities phone number offering a credit card. The Lebanon Utilities does not offer credit cards and will NEVER take or ask for money over the phone. We recommend that if you receive a call that you feel...

Flushable Wipe Issue

Just because the packaging says “flushable” does not mean the toilet is the best place to dispose of these. The term “flushable” means the product may break down after being submerged in water. However, it does not say how long this process takes. So when these...

Phone Scam Alert 5/19/18

We have been contacted by our power provider the Indiana Municipal Power Agency(IMPA) that some residents and businesses within IMPA member communities have reported phone calls they’ve received from individuals identifying themselves as a Duke Energy employee or a...

Phone Scam Alert 7/3/2017

We have had several customers contacted (7/3/2017) by someone demanding payment and they want the customer to get a form of payment and then call a 1-800 number to avoid being disconnected. The Lebanon Utilities will NEVER take or ask for money over the phone. We...

Phone Scam Alert 5/1/2017

We have had several customers contacted (5/1/2017) by someone claiming to be from the Lebanon Utilities office trying to sell home security systems. The Lebanon Utilities does not sell home security systems and will NEVER take or ask for money over the phone. We...